Shipping Guide
Welcome to uusextoy com – The Super Adult Toy Online Store. we provide Discreet & Free shipping with the tracking numbers on all orders. You can check the following for more details.
Part1 : Processing and Shipping time
For In-Stock sex toys (USA/EU Warehouse): 1-2 days processing time + 3-5 days shipping time.
(Note: Only some popular styles are available. You can see the options on the product page).
Not In-Stock sex toys: Will be shipped directly from our China warehouse. 1-3 days processing time + shipping time (Depends on your location).
Here is the shipping time table:
| USA | 4-15 Business days, Tax-Free. (Depends on the Shipping Method you choose) |
|---|---|
Europe/Asian Countries/Canada/New Zealand/Australia | For Free Shipping option: 7-15 Business days, Tax-Free. For Expedited Shipping option : 3-6 Business days, Complete customs clearance and pay duties by yourself. |
| United Kingdom | 4-8 Business days, Tax-Free. |
| Other Country | 7-21 Business days. (Depends on your location) |
Section2 : Track your order
Our shipping partners are USPS, UPS, FedEx, DHL,Local post,etc. We will send a tracking number to your email box once your order is shipped. You can track your package and contact the courier to arrange a suitable day for delivery if you need it.
Track your order as follow:
USPS:Â https://www.usps.com
FedEx:Â https://www.fedex.com
UPS:Â https://www.ups.com
DHL:Â https://www.dhl.com
Other Logistics:Â https://www.17track.net/
If you have any problems, please email us : [email protected].
Section3 : Discreet Packaging
All sex toys will be packed in a plain carton box or white plastic bag. There will be no information indicating that it’s a sex toy. Be aware: Customs Agents may open your parcel for inspection and determine import taxes for customers outside the USA.
Section4 : Shipping Destinations
We can make shipments for lots of countries and regions all over the world, including NORTH AMERICA, EUROPE & ASIA. However, due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil.
Section5 : Never Received & Damaged Package Recieved
If you never receive your package, please contact us ASAP and we will resend it for you.
If the package is damaged by the carrier, please complain to the local carrier service provider. At the same time, take some photos of the damaged product and send them to us, and we will assist you in handling it.
Have any Questions? We’re here to help. You can call us : +1(212) 518-4308,or Email us: [email protected]